Terms and Conditions 

1. General Information

1.1 These terms and conditions apply to all bookings made with Double Dice Hire, including casino table rentals, entertainment services, and event packages.

1.2 By confirming a booking, you acknowledge that you have read, understood, and agreed to these terms.

2. Booking and Payment

2.1 A deposit of 20% of the total booking fee is required to secure your event date. The deposit is non-refundable.

2.2 The remaining balance must be paid in full at least 7 days prior to the event date unless otherwise agreed in writing.

2.3 We accept payments via bank transfer, credit card, or PayPal. Cash payments are only accepted upon prior arrangement.

3. Cancellation Policy

3.1 If you need to cancel your booking, please notify us in writing as soon as possible.

3.2 Cancellations made 14 days or more before the event will be refunded, minus the 20% deposit.

3.3 Cancellations made less than 14 days before the event will be charged 50% of the total booking fee.

3.4 Cancellations made within 48 hours of the event will incur the full booking fee.

4. Changes to Bookings

4.1 Any changes to your booking, including changes to the date, time, or venue, must be requested in writing and are subject to availability.

4.2 We will do our best to accommodate any changes, but additional charges may apply.

5. Equipment and Setup

5.1 Double Dice Hire will provide authentic, full-size gaming tables and props as agreed upon in the booking confirmation.

5.2 Our team will arrive at the venue at least one hour before the scheduled event start time to set up the equipment.

5.3 We require adequate space and access to power outlets for setting up tables and props. Please ensure the venue meets these requirements.

5.4 The client is responsible for any damage caused to the equipment during the event due to guest misconduct.

6. Croupiers and Staff

6.1 Our professional croupiers are experienced and trained to provide a fun, interactive experience for your guests.

6.2 The client must ensure that the venue provides a safe working environment for our staff.

6.3 Any abusive or inappropriate behavior towards our staff will not be tolerated and may result in the immediate cessation of services without a refund.

7. Liability

7.1 Double Dice Hire holds public liability insurance to cover our services and equipment.

7.2 We are not liable for any injury, loss, or damage sustained by clients or guests during the event unless caused by our negligence.

7.3 The client assumes full responsibility for the conduct of their guests and any damage caused to the venue or equipment.

8. Event Restrictions

8.1 Our services are intended for entertainment purposes only. No real money gambling is permitted during the event.

8.2 The client is responsible for ensuring that all guests comply with local laws and regulations, including age restrictions.

9. Force Majeure

9.1 Double Dice Hire will not be held liable for any failure to perform its obligations due to circumstances beyond our control, including but not limited to natural disasters, extreme weather, strikes, or government restrictions.

9.2 In the event of a force majeure situation, we will work with the client to reschedule the event or provide an appropriate solution.

10. Photography and Marketing

10.1 Double Dice Hire reserves the right to take photos and videos of the event for promotional purposes unless the client expressly requests otherwise in writing before the event.

10.2 All promotional materials will respect the privacy of guests and the client.